Get in Touch

Have a question about an order, need help choosing the right product for your animal, or just want to say hello? We'd love to hear from you.
 
Jorivalex is run by a small team of two, so when you get in touch, you'll be talking to one of us directly. We read every message ourselves and do our best to reply as quickly as we can.
 
Email support: support@jorivalex.com
Phone: +31630573899
 
To help us assist you faster, please include your order number in your message if your question is about an existing order. If something arrived damaged or isn't quite right, a photo is always helpful too.
 
Whether your question is about a playful puppy, a curious cat or a horse with very particular tastes, we're happy to help.
 
Warm regards,
Lisa and Petra